99ldt's commitment to responsible gaming
We believe entertainment is at its best when it is controlled and conscious. 99ldt puts every player's protection and mental well-being first.
Our commitment
Online gaming can be a fun form of entertainment — but when it goes beyond healthy habits, it can have a negative impact on personal and family life. 99ldt always wants its players to stay safe, healthy, and happy.
On this page we have provided detailed information, tools, and methods to help you enjoy gaming responsibly. Whether you or someone you know is struggling with gaming, our support team is available 24/7.
For ages 21 and above only
All services at 99ldt are open only to individuals aged 21 and above. Age is verified during account registration and participation by minors is strictly prohibited.
Safe gaming tools
99ldt has put several effective controls in your hands — so you can shape your gaming experience entirely on your own terms.
Set deposit limits
You can set a maximum limit on your daily, weekly, or monthly deposits. Once set, the limit takes effect immediately. A request to increase the limit takes effect after a set waiting period, giving you a chance to reconsider.
Time-Out feature
If you want to take a short break, you can temporarily suspend your account for a set period. You can choose a time-out ranging from 24 hours to several weeks. During the break you will not be able to play any games or make deposits.
Self-Exclusion
If you feel gaming is getting out of control, you can opt for long-term self-exclusion. Activating this option will deactivate your account for a set extended period or permanently, and all promotional messages will stop.
Set loss limits
Set a maximum limit on your daily or weekly losses in advance. Once the set limit is reached, the session will end automatically so you do not lose any more money.
Session time limit
Set a maximum duration for each gaming session. When the set time is up, a warning message will appear and you will be given the option to end the session. This is particularly effective at reducing the tendency to play for long stretches.
Contact for support
If you feel gaming is creating a problem, contact us via 24/7 live chat or email ([email protected]). Our support team speaks Bengali and will help make the necessary changes to your account.
Signs of problematic gaming
If you notice any of the following signs in yourself or someone you know, you should take action right away:
- Spending more money than your budget allows
- Being unable to stop gaming or feeling uncomfortable when trying to stop
- Continuing to play repeatedly to try to recover losses
- Hiding gaming from family or friends
- Continuing to play despite financial difficulties
- Losing focus on work, studies, or family responsibilities
- Feeling anxious or irritable when unable to game
Healthy gaming habits
Following these simple rules while playing at 99ldt will keep gaming a fun experience every time:
- Only play with money you can afford to lose without it affecting your life
- Set a budget and time limit before you play and stick to them
- See gaming as entertainment, not as a source of income
- Avoid gaming when you are stressed or feeling down
- Take regular breaks and spend time on other activities
- Avoid the temptation to bet more to recover losses
- Share your gaming experience openly with family and friends
Account protection details
Contact the 99ldt support team via live chat or email to activate the tools below on your account. Lowering any limit or activating a security measure takes effect immediately.
| Tool | Effective from | Changes |
|---|---|---|
| Deposit limit | Immediate | Lowering the limit is immediate; requests to increase are delayed |
| Loss limit | Immediate | Lowering the limit is immediate; requests to increase are delayed |
| Session time limit | Immediate | Can be changed at any time |
| Time-Out (break) | Immediate | Cannot be changed before the break period ends |
| Self-Exclusion | Immediate | Cannot be cancelled before the set period ends |
Protection of minors
99ldt strictly ensures that no minor is able to participate on the platform. Age verification is mandatory when creating an account and identity documents may be requested if there is any doubt.
If there are children or teenagers in your household, use parental control software on your device and never share your account password. If you find out that a minor is attempting to use 99ldt, contact us immediately.
Password protection
Never share your account password with anyone else.
Family awareness
Keep family members informed about responsible gaming.
Device control
Keep parental controls enabled on devices used by children.
Common questions about responsible gaming
Here are answers to the questions we receive most often about responsible gaming.
We are always here when you need us
Play responsibly — enjoy your entertainment safely. If you have any questions, talk to us or browse our games and information pages.