Frequently Asked Questions

All your answers about 99ldt, right here

Betting, withdrawals, account verification, and security — everything you want to know about 99ldt is explained here in plain language on this detailed FAQ page.

Detailed answers
across 5 categories

Answers to your questions

The questions that come up most often while playing at 99ldt are all gathered together on this FAQ page. From cricket betting to withdrawal rules, KYC verification, account management, and security — you will find accurate and up-to-date information on every topic here. If you cannot find an answer to your question, contact our 24/7 live chat support directly — we are always here for you.

Detailed Q&A

Cricket Betting

Placing a bet on BPL and international cricket matches like the T20 World Cup at 99ldt is straightforward. First, log in to your account, then go to the cricket section and select the match you want. Choose the outcome you want to bet on from the market list, enter your stake amount (in taka), and confirm. You can deposit via bKash, Nagad, Rocket, or Upay and start betting right away.

If a match is abandoned or declared a no-result due to rain or any other reason, the full stake is generally returned to your account. However, settlement may vary depending on the specific market's terms — some innings-based bets may still be settled even if partially completed. Check our terms and conditions page or ask via live chat for the exact policy.

99ldt offers several cricket markets that are popular among players. Notable ones include match winner (which team wins), toss winner, runs in the first over, top run scorer, wicket-fall over, and over/under run markets. For example, total runs in the first 10 overs of a Bangladesh vs India match is also a popular market. All available markets are clearly visible in the cricket section after you log in.

Yes, 99ldt offers live in-play betting. Odds update in real time while a match is in progress, and you can place a bet at any moment. It is a great way to make informed decisions by watching how the match unfolds. Go to the live betting section to see ongoing matches and their updated markets. Odds change quickly in live betting, so review them carefully before confirming your bet.

Yes, beyond BPL — 99ldt also covers IPL, the ICC T20 World Cup, and other major international tournaments. Special markets and additional opportunities are available in the cricket section during these tournaments. Log in and check the cricket section, or ask via live chat, to see which tournaments are currently available.
Withdrawal Questions

The minimum withdrawal amount at 99ldt is ৳800. Withdrawal requests below this amount cannot be processed. Withdrawals can be made via bKash, Nagad, Rocket, Upay, or bank transfer. Processing typically takes 10 to 45 minutes. As long as the amount is correct and KYC verification is complete, funds arrive quickly in most cases.

Yes, winnings from a bonus can be withdrawn, but the wagering requirement must be met first. For the welcome bonus, the wagering requirement is 15 times the bonus amount. For example: if you receive a ৳1,000 bonus, you need to place a total of ৳15,000 in bets before withdrawing (based on the bonus amount only, not on deposit plus bonus). Once the requirement is met, the winnings become withdrawable in the normal way.

Yes, for security reasons withdrawals are processed only to a wallet or bank account registered in your own name. Withdrawals to someone else's bKash, Nagad, Rocket, or Upay number are not processed. This is a mandatory rule to prevent money laundering and to protect you. If the number does not match, the withdrawal request may be rejected.

A withdrawal showing as "Pending" or in progress is normal — it is usually completed within 10 to 45 minutes. If it takes longer, first confirm that your KYC verification is complete and your wallet number is correct. If the issue persists, contact live chat directly with your transaction ID and our support team will resolve it quickly.

The average withdrawal time at 99ldt is 10 to 45 minutes. Funds generally arrive within this window for any mobile financial service — bKash, Nagad, Rocket, or Upay. Bank transfers may occasionally take a little longer due to the bank's own processing. This timeframe applies at night and on weekends as well, since our system is active 24 hours a day.
Identity Verification (KYC)

KYC verification is typically requested the first time you make a withdrawal, or when transactions on your account exceed a certain amount. It may also be requested at any time if unusual activity is detected on your account or to ensure security. This is a completely normal process — it keeps your account protected and prevents unauthorised use.

A National ID card (NID) is the most accepted document for identity verification. If you do not have an NID, a passport or birth registration certificate may also be accepted. A utility bill or bank statement copy may be requested for address verification. Document photos must be clear, legible, and not expired. The support team will guide you through the correct document submission process.

The KYC (Know Your Customer) verification process is important for two reasons — first, it protects you from account fraud and identity theft. Second, it is an internationally recognised standard for preventing money laundering and other financial crimes. Verified accounts also receive faster and smoother processing for withdrawals.

If your KYC verification is rejected, there is no need to worry — it often happens due to poor image quality or a mismatch in name or details. Read the reason for rejection carefully first. Then make the necessary corrections and resubmit the correct documents. If you run into any trouble, contact us via live chat or at [email protected] — the support team will help you complete the process correctly.

Absolutely. All personal documents submitted to 99ldt are stored on servers secured with SSL encryption. This information is used only for the verification process and is never shared with any third party. You can find detailed information about data protection on our Privacy Policy page.
Account-Related Questions

If you are having trouble logging in, first make sure your username or phone number and password are entered correctly. Check whether Caps Lock is on. If you have forgotten your password, use the "Forgot Password" option. Clear your browser cache and cookies, then try again. If the problem continues, go to the login page or get help from support via live chat.

Registering at 99ldt is simple — go to the login page and select the option to create a new account. Fill in the form with your phone number, password, and the required details. Once registration is complete, you have the opportunity to receive a 100% welcome bonus on your first deposit. Please note — only those aged 21 or above may create an account.

Click the "Forgot Password" link on the login page. Enter your registered phone number or email and an OTP will be sent to you. Confirm your identity with the OTP and set a new password. Make your new password strong — combine uppercase letters, lowercase letters, numbers, and special characters, and do not write it down anywhere.

Personal account details such as phone number or email cannot be changed directly by yourself — you need to contact the support team for this. Reach out via live chat or at [email protected] and let them know what you would like to change. After verifying your identity, the support team will update your information. This is a necessary step for account security.
Account Security

Never. No staff member or representative of 99ldt will ever ask you for your OTP, bKash PIN, Nagad PIN, or password. If anyone asks for this information in the name of 99ldt, it is a scam. End that communication immediately and inform our support team. Your financial PINs and OTPs are strictly personal — do not share them with anyone.

If you suspect your account has been compromised, change your password immediately. Then contact us via live chat and describe the situation in detail — the support team can temporarily lock your account if needed. Run an antivirus scan on your device and remove any unfamiliar browser extensions. Acting quickly is the best way to protect your funds.

Scammers often create fake sites that look like the real one. To stay safe, always check the URL carefully — our only official address is 99ldt.lat. Be suspicious of any slight spelling variation (such as "99Idt" or "99Idt.com"). Do not access the site through unfamiliar links or SMS messages; type the address directly into your browser.

A strong password should contain at least 8 to 12 characters and combine uppercase letters (A-Z), lowercase letters (a-z), numbers (0-9), and special characters (!@#$). Avoid simple passwords like your own name, date of birth, or "123456". Do not use your 99ldt password on any other site, and change it regularly.

Yes, 99ldt keeps all personal and financial information secure using SSL encryption technology. Your payment data, KYC documents, and account information are stored in an encrypted state on secured servers. Your information is never sold or shared with any third party. For more details, please read our Privacy Policy.

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